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Customer Feedback

Customer Feedback

81 PCTs commissioned PatientDynamics for the NHS PCT Patient Survey and 33% of these responded to our feedback evaluation.

  • 100% of respondents who attended the workshop rated it as good or excellent.
  • 88% respondents felt our overall performance was good or excellent.
  • 74% of respondents were "very likely" to recommend PatientDynamics to another trust.

Client Comments:

“We were highly delighted with the professionalism of the survey” P.A.L.S. Manager, Ashfield PCT

“Many thanks to Delia and the team for an excellent service” P.A.L.S. Co-ordinator, Harlow PCT

“I was very satisfied with the service you provided and impressed with your professionalism in the face of tight deadlines and changing information” Head of Public Affairs, Middlesbrough PCT

I have been very impressed with the professionalism of PatientDynamics and with the quality of the data - thank you" Head of Public Involvement, Rushcliffe PCT

“Excellent service - will definitely recommend” P.A.L.S. Lead, Broxtowe and Hucknall PCT

“It was a great relief to a busy Comms. Manager to have the whole process managed like this” Communication Manager, South Manchester PCT




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