Terms and conditions

Trademarks

"PatientDynamics Limited" is the registered trademarks of PatientDynamics.

Your Account

If you create an account on PatientDynamics Limited Website, you are responsible for all activities that occur under your account or password. You should maintain the confidentiality and secure of your password. If you think it has been used in an unauthorised manner, you should report it immediately.

PatientDynamics Limited reserves the right to close accounts, remove or edit content, or cancel orders as appropriate. If we cancel an order, no charge to yourself will be incurred.

Privacy

Please review our privacy policy here as it governs the privacy practices undertaken by PatientDynamics Limited.

Website Availability

At all times we will be doing our utmost to maintain the availability of the site or limit the duration of any downtime. However, due to the nature of the internet we can not guarantee the availability of the site at all times. Maintenance and repairs also have to be undertaken to improve the site which may disrupt our service.

Copyright

All material, including text, graphics and source code are the copyright of PatientDynamics Limited or its partners. Any unauthorised use of the materials on this site is strictly prohibited.

Product Ordering

Product Pricing and Availability

We have a competitive pricing policy where we monitor our competitors and deliver you very competitive prices.

All prices shown on site exclude 17.5% VAT.

All products are available at the time of purchase unless you are pre-ordering when the product will be made available as soon as possible after the time of purchase.

Payment

You can pay for your order by credit card, debit card or cheque. We currently accept VISA, MasterCard, American Express, Delta and Switch/Solo. If you are writing a cheque, please make it payable to PatientDynamics Limited. PatientDynamics Limited will only take payment when the goods have been despatched.

Delivery

In normal circumstances we will aim to deliver to UK destinations within 2 days of order placement.

Returns

We understand that circumstances change and occasionally goods bought may no longer be required.

If you wish to return any goods for a credit note or to receive a refund, please call 01494 536 346.

The return or cancellation period is limited to 5 days from the day you receive your order and all returns must come back complete and undamaged. No returns will be accepted after this time or without an authorisation number.

PatientDynamics Limited cannot accept responsibility for goods lost in transit after being sent back to us. The return of goods is the responsibility of the sender and we recommend sending them back by registered or recorded delivery.