Patient Dynamics HOME Performance Indicator Questions Example

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Performance Indicator Questions
This report shows the scores for the questions that will be used by The Healthcare Commission to calculate the Performance Indicators. Significant differences between your Trust and the average are indicated as follows:
scores significantly better than average Trust The mean rating score for your Trust
scores significantly worse than average Average Average score for all Trusts

ACCESS & WAITING
    Trust Average  
A4 How long did you have to wait to be admitted to a bed in a room or ward 83 % 85 %  
A5 Do you think the time you were admitted was too soon, about right or too late 46 % 56 %  
A8 Was your admission date changed by the hospital 76 % 65 %  
A13 Did you have had to wait a long time to get to your room/ward/bed 65 % 63 %  
SAFE, HIGH QUALITY, CO-ORDINATED CARE
Trust Average  
C4 Did you have confidence and trust in the Doctors 78 % 88 %  
D3 Did you have confidence and trust in the Nurses 88 % 90 %  
D5 Are there enough nurses on duty 67 % 63 %  
E1 Do staff ever contradict each other 63 % 61 %  
E10 How long did it take to answer the call button 75 % 79 %  
H4 Was your discharge delayed 67 % 70 %  
H9 Were you told of any danger signals to look for 79 % 75 %  


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